Frequently Asked Questions
Q.Where do you provide services?
A.
We are based in and proudly serve the Greater Austin, TX area and surrounding communities.
Q.How far in advance should I book?
A.
To ensure availability for your date, we recommend booking as soon as your venue is secured. Popular dates (especially Saturdays) often fill up 6–12 months in advance.
Q.Are you insured?
A.
Yes! Camacho Image is fully insured, and our Drone Operators are FAA-certified. We can provide a COI (Certificate of Insurance) to your venue upon request.
Q.What is the difference between the 360 Booth and the Social Booth?
A.
The 360 LED Photo Booth captures high-energy slow-motion video while rotating around the guests. The Social Booth is for high-quality photos, Animated GIFs, AI Filters, and Video Messages.
Q.How do guests receive their media?
A.
Everything is digital and instant! Guests can send their photos and videos directly to their phones via text or email so they can share them on social media immediately.
Q.What is included in the Photography/Videography service?
A.
We provide professional coverage for your entire event, including 4K Drone footage for stunning aerial views of your venue and celebration.
Q.What are the requirements for the LED Dance Floor?
A.
The LED Dance Floor requires a flat, level surface and access to a dedicated power outlet. We handle the full setup and breakdown to ensure everything is seamless.
Q.Can we customize the Marquee Letters?
A.
Absolutely! Our 4ft Quality Marquee Letters are a perfect statement piece. While we most commonly provide "LOVE," "MR & MRS," or "2026," we can discuss custom configurations for your specific brand or event.
Q.Do I need to provide a playlist for the DJ?
A.
While I (Brandon) have a wide range of music to keep the energy up, I love incorporating your must-play songs and "do-not-play" lists to make the vibe truly yours.
Q.What is your cancellation policy?
A.
We understand that plans can change. While deposits are non-refundable, we offer a "rain-check" policy where your funds can be applied to a future event within one year, subject to availability.